City Express by Marriott Playa del Carmen | Hotel in Playa del Carmen

| 8.8 (368 Reviews) |  5 Bathrooms  12 Guests
Playacar Fase II Hotel | City Express by Marriott Playa del Carmen

Hotel in Playacar Fase II, Playa del Carmen

This modern hotel is 1.1 mi from Playa del Carmen Beach. It features free Wi-Fi, a beach club and a gym. Air-conditioned rooms at Cityexpress Playa del Carmen have flat-screen cable TV and a work desk. All rooms have a private bathroom. The hotel has a 24-hour reception where guests can make use of the safety deposit boxes. Laundry and dry cleaning services are both available for an extra charge. Xcaret and Xplor Parks are within a 10-minute drive of the hotel. The resort’s lively 5th Avenue is a 5-minute drive away. Transportation Hotel - Beach Club (Sr. Frogs y Kool Beach) schedule: 9:00 am, 11:00 am y 1 :00pm, limited seats, with previous reservation.

City Express by Marriott Playa del Carmen is located in Playa del Carmen.

This 135 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Ocean View, Wellness Facilities, and several others. This is a 4 star rated property and has over 368 reviews with the average score of 8.8 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 135 Bedrooms Hotel if you want to learn more about this Hotala place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This City Express by Marriott Playa del Carmen in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “City Express by Marriott Playa del Carmen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Av. Balamkanche Playacar | Manzana 30 Lote 4, Playa del Carmen 77710, México, Playa del Carmen, 11000, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Free parking
  • Parking
  • Electric vehicle charging station
  • Private Parking
  • Parking on site
Activities
  • Fitness center
General
  • Safe
  • Smoke-free property
  • Wifi in all areas
  • Heating
  • Facilities for disabled guests
  • Non-smoking rooms
  • Air conditioning
  • Elevator
Guest Services
  • 24-hour front desk
  • Fax/Photocopying
  • Daily housekeeping
  • Laundry
  • Shuttle service (free)
  • Shuttle service
  • Dry cleaning
  • Baggage storage
  • Business center
  • Vending machine (drinks)
  • Meeting/Banquet facilities
  • Ironing service
  • Vending machine (snacks)
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
Spa
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
  • Shallow end

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please bring a printed copy of your booking confirmation with you when checking in, please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Reviews

Value for money:
6.83
Location:
7.97
Staff:
7.58
Facilities:
6.67
Comfort:
7.08
Cleanliness:
7.02
Ana
Aug 2, 2025 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Queen Room
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed

Bathroom

Toilet, Free toiletries, Toilet paper, Private bathroom, Body soap, Hairdryer, Towels, Shower, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Trash cans, Iron, Carbon monoxide detector, Heating, Key card access, Ironing facilities, Air conditioning

Living Area

Desk

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Toilet with grab rails, Accessible by elevator, Roll-in shower, Shower chair

Food & Drink

Bottle of water

Bedroom

Childrens' cribs

Room Amenities

Socket near the bed
Double Room with Two Double Beds
Room Type: Double
Room Size: 22 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Bathroom

Toilet, Free toiletries, Toilet paper, Private bathroom, Body soap, Hairdryer, Towels, Shower, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

General

Trash cans, Iron, Carbon monoxide detector, Heating, Key card access, Ironing facilities, Air conditioning

Living Area

Desk

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Food & Drink

Bottle of water

Bedroom

Childrens' cribs

Room Amenities

Socket near the bed
King Suite
Room Type: Suite
Room Size: 18 m2

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Free toiletries, Toilet paper, Private bathroom, Body soap, Hairdryer, Towels, Shower, Conditioner, Shampoo

General

Trash cans, Iron, Safe, Carbon monoxide detector, Heating, Key card access, Ironing facilities, Air conditioning

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Kitchen

Microwave, Refrigerator, Dishwasher, Kitchenette

Living Area

Desk

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Bedroom

Childrens' cribs

Room Amenities

Socket near the bed
Suite with Two Double Beds
Room Type: Suite
Room Size: 22 m2

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Free toiletries, Toilet paper, Private bathroom, Body soap, Hairdryer, Towels, Shower, Conditioner, Shampoo

General

Trash cans, Iron, Safe, Carbon monoxide detector, Heating, Key card access, Ironing facilities, Air conditioning

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Kitchen

Microwave, Refrigerator, Dishwasher, Kitchenette

Living Area

Desk

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Bedroom

Childrens' cribs

Room Amenities

Socket near the bed
King Suite
Room Type: Suite
Room Size: 31 m2

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Free toiletries, Toilet paper, Private bathroom, Body soap, Hairdryer, Towels, Shower, Conditioner, Shampoo

General

Trash cans, Iron, Safe, Carbon monoxide detector, Heating, Key card access, Ironing facilities, Air conditioning

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Kitchen

Microwave, Refrigerator, Dishwasher, Kitchenette

Living Area

Desk

Services

Wake-up service

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Bedroom

Childrens' cribs

Room Amenities

Socket near the bed

FAQ's

Is this Playacar Fase II hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Playacar Fase II hotel?

Check-in time for Playacar Fase II hotel starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Playacar Fase II hotel have a swimming pool?

Yes, this Playacar Fase II hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Fase II hotel?

Best-rates for the Playacar Fase II hotel starts from $57 per night with includes EV Charge Station, Air Conditioner, Parking, Security/Safety, Guest Services, Child Friendly, Pool, Ocean View, Wellness Facilities, View, Wheelchair Accessible, Oceanfront, Accessibility, Transportation/Shuttle, Business Services, Fireplace/Heating, Internet, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playacar Fase II hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Fase II hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Fase II hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Fase II hotel?

Based on the information reported by the owner or manager, the Playacar Fase II hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Fase II hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar Fase II hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $57
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  • Air Conditioner
  • Pool
  • Wheelchair Accessible